End-to-End Remote Security Operations

Remote Security Operations Center

A dedicated 24×7 operations center staffed by trained security operators who monitor your cameras, verify events, and respond in real time.

• Continuous monitoring across all connected cameras and sites
• Trained operators with defined response protocols for every event type
• Shift-based coverage with no gaps, no fatigue, no single points of failure
• Full audit trail of every operator action and decision

AI Video Analytics

Computer vision models run continuously across your camera feeds, detecting security-relevant events before they escalate.

• Intrusion detection, loitering, perimeter breach, and object detection
• Configurable detection zones and sensitivity per camera
• Filters out irrelevant motion to reduce false alarm volume
• Works with existing cameras — no hardware replacement required

Human Verification

Every AI-triggered alert is reviewed by a trained human operator before any action is taken. No automated responses. No false escalations.

• Operator reviews live or clip footage for every alert
• Classification: genuine threat, false alarm, or continued monitoring
• Human judgment applied to context AI cannot assess
• Accountability and legal authority for every response decision

Real-Time Intervention

When a threat is verified, operators intervene immediately — deterring incidents before they become losses.

• Live two-way audio: operator speaks directly to the intruder
• Pre-recorded deterrence messages broadcast through site speakers
• Immediate response — seconds from detection to intervention
• Proven deterrence effect: most incidents end at the intervention stage

SOP-Based Escalation

When intervention is insufficient, operators follow a defined, site-specific Standard Operating Procedure — ensuring the right people are notified in the right order.

• Custom SOPs built for each site and customer
• Escalation chain: on-site security → site management → emergency services
• No ad hoc decisions — every escalation is documented and auditable
• SOPs updated based on incident history and customer feedback